Wiring Diagram for Standalone SPD 24x48 T1/E1/PRI
The following is a basic diagram for a 24 agent by 48 line, stand alone SpitFire Predictive Dialer. Stand alone meaning that the Dialer is not using any lines from an existing Phone System. The incoming lines are direct from the phone line Carrier and the Agent stations are using headsets that ...
- Wiring Diagram for 4x8 Analog SpitFire Predictive
The diagram below illustrates the basic layout for a 4 Agent by 8 line SpitFire Predictive Dialer. This configuration is using analog phone lines and it is not integrated into a phone system or PBX. This next image is the basic wiring diagram for the Dialogic card cables in the back of the Dia ...
- Wiring Diagram for Analog Dialogic Cards/Phone Lines
The diagram below describes the wiring and phone connections for a SpitFire Predictive Dialer configured for 16 Agents by 32 lines. In this configuration, the Dialer is stand alone, meaning it is not integrated with a PBX and the workstations will have headsets that connect directly to the Dial ...
- Wiring Diagram for SPD 24x48 - PBX Integrated w/ T1/E1/PRI
This diagram shows the basic configuration of a 24 Agent by 72 line SpitFire Predictive Dialer that has been integrated into an existing PBX Phone System. The advantage of this is the ability for the Agents to use their own existing telephones as apposed to a Stand Alone system that requires ana ...
- Wiring Diagram for Standalone SPD 4x12 SIP
This diagram illustrates a basic 4 Agent by 12 line SpitFire Predictive Dialer using SIP trunks for phone lines. It is stand alone, meaning that it is not integrated with a SIP PBX. The SIP trunks are coming directly from the Carrier. This configuration of 12 lines assumes the requirement for a ...
- Viking Radamp + SO-24A Setup
Installation instructions for RADAMP 1)Connect the supervisor's line 25 to line out of RADAMP. 2)Connect the remote access phone line to line in of RADAMP. (This is the phone line which will be dialed in to monitor the agents) 3)Make sure the power switch is on. Setting the security code ...
- Viking SO-24A
Installation instructions for SO-24A Monitoring Box NOTE : Please do not change the DIP Switch Settings from defaults listed below. Diagram: Installation 1)Make sure the DIP Switch Settings are 1=ON , 2= OFF and 3= OFF. 2)Connect the MSI Cable from the Dialer to the breakout box to the bot ...
