Adding and Editing Agent Logins - Video Tutorial
This video shows how to add and edit the Agent logins with the ListMaker program. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Reworking a List with ListMaker Pro - Video Tutorial
This video explains how to rework an exhausted list with ListMaker Pro so that you can dial the records in the list again. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Looking Up and Exporting Data with ListMaker Pro - Video Tutorial
This video demonstrates how to look up specific data in ListMaker Pro and export that data in a variety of formats. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Importing a List with ListMaker Pro - Video Tutorial
This video explains the basic list importing procedure for ListMaker Pro. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Importing a DNC file with ListMaker Pro - Video Tutorial
This video describes how to import a dnc file into the Dialer's nocalls database. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- SPD WebReports - Video Tutorial
This video describes the SpitFire Predictive WebReports. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Agent Transfers in SPD - Video Tutorial
This video describes the Agent Transfer feature in SPD. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Changing Agent Disposition Names - Video Tutorial
This video shows how to change the disposition names in the SpitFire Agent software so that they can be customized for your particular needs. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Using the CallBack Manager in ListMaker Pro - Video Tutorial
This video explains how to use the CallBack Manager in ListMaker Pro to manage records marked as callbacks by your Agents. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
- Using PcAnywhere to Transfer Files - Video Tutorial
This video explains how to use PcAnywhere to transfer files from your local computer to the remote, Hosted Dialer. Note: While watching you can click the button in the bottom, screen controls to go to a Full Screen view.
