SpitFire Help Desk

Note: These instructions  are for the non-Pro (Microsoft Access database) version of SpitFire Predictive. 
Click here for instructions on the Pro(MySQL) version:
Make sure you close any open campaigns before you start this process.

1.The file will be in a zip format, unzip it to your hard drive to a place you can find it. For example, to the Desktop.

2. First we need to open the file in WordPad and save it to remove some formatting that is not compatible with Listmaker. Right click on the file and left click on Open With.

3.Now click on Choose Program and scroll down until you see WordPad. It is going to near the bottom of the list of programs.

4.After the file is open, click File and then Save. Answer Yes when it asks if you are sure you want to do that.

7.Close WordPad. Continue with the next file, if necessary.

8.Open Listmaker and click on Utilities/Import List.

9.Click on the yellow folder icon in the top right hand corner to select the file you want to import and double-click it to open it.

10.You will see the area code and phone number of the first record in the ASCII Data window, on the left hand side.

11.Click on the area code first and then click on the small field to the left of Voice#. Then click on the phone number and again click into the field next to Voice#. It will ask if you want to Add to Current field, click Yes.

12.Click on the save button icon to the right of List Filename and then browse to the nocalls.mdb file which is usually located in C:\SPD\.

13.When it asks if you want to append to this file, click Yes.

14.Lastly, click on the green traffic light button and Yes because it asks if you are importing a DNC list. When it is finished you will have a window telling you how many records were imported. You can then close ListMaker.