http://spitfirehelpdesk.com/knowledgemanager en-us http://spitfirehelpdesk.com/knowledgemanager ActiveKB NX eric@SpitFireDialers.com Wed, 08 Sep 2010 08:14:13 CDT 20 http://spitfirehelpdesk.com/knowledgemanager/questions/164/ Dialogic Multi-Threaded Voice is an application that can be used for testing phone linesindividually, without using any SpitFire software settings.It can be used for testing analog or digital, Fla ... Eric Phillips Wed, 03 Sep 2008 23:52:58 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/166/ This article describes feature additions and fixes for the following: I. SPD Pro Campaign SoftwareII. SpitFire Agent SoftwareIII. ListMaker Pro Software IV. SPD WebReports Software IMPORTANT: ... Eric Phillips Mon, 23 Aug 2010 22:25:14 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/173/ See Attachments link below to download the SpitFire X Manual. Eric Phillips Fri, 09 Jan 2009 14:38:43 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/136/ Here are the basic dialing codes that will be found in the Clients table. The main columns that store disposition information in the Clients table are LastResult, DialResult, Hit and Points. Not ... Eric Phillips Wed, 29 Jul 2009 16:40:13 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/148/ Pinout View Facing Cable End 12 34 5678 Cable End A 45 31 2678 Cable End B So in this diagram we can see that Pin 1 is connecting to Pin 4 and Pin 2 is connecting to Pin 5.To ma ... Eric Phillips Fri, 17 Oct 2008 23:35:11 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/169/ The following is an article detailing the different cards used in the ScriptMaker templates to create different types of scripts.The SpitFireX Manual describes specifically the Single Question Sin ... Eric Phillips Thu, 06 Nov 2008 23:35:47 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/185/ The following is a detailed explanation of the steps required to import a new list with ListMaker Pro (MySQL Version) and the various options and settings that can be used when importing.Also se ... Eric Phillips Fri, 24 Oct 2008 17:07:03 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/125/ Note: These instructions are for the non-Pro (Microsoft Access database) version of SpitFire Predictive. Click here for instructions on the Pro(MySQL) version: Make sure you close any open camp ... Eric Phillips Fri, 24 Apr 2009 15:45:34 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/174/ See Attachments link below to download the SpitFire Predictive Manual. Eric Phillips Tue, 06 Jan 2009 22:16:25 GMT http://spitfirehelpdesk.com/knowledgemanager/questions/153/ ContentsI. IntroductionII. Campaign ProceduresIII. Agent ProceduresIV. Callback ManagerV. Callback Database TableIntroduction Beginning with version 1.1.50 of the SpitFire Predictive Pro (MySQL ... Eric Phillips Wed, 27 Jan 2010 22:24:05 GMT