Campaign software dialing Others via T1 but Dialogic Multithread calls do work.
... that the Digital Lines T1 Section is set up as follows: ALBL AHBH ALBL AHBH ALBL 7. Make sure that dongle is licensed for Digital.
- Agents Can't Hear Customer but do have Talk-Battery (CTI32-ONLY)
...on of the CTI32 Configuration. Make sure that if you have more than one MSI board, you continue the numbering from the first board to the second board. For instance, if the first board is a 24 port MS...
- "Lease has expired…" error message.
Either the dongle expired because of non-payment or Server clock has been pushed back 1. Check that customer is up to date on payments. If so, 2. Ask if the Server's clock has been pushed back recentl...
- Error "Bad Key" when opening Campaign software
Computer is not seeing the Dongle: 1. Check for dongle on printer port. 2. Disconnect dongle and reattach it. 3. Reboot computer. 4. Install Dongle setup in C:\SPD\Setup\Dongle\Install.exe or C:...
- SpitFire License Key (Dongle)
...re predictive system software, you will receive a SpitFire Predictive Security Key, also called a "dongle". SpitFire system software will not run without the Security Key, pictured below.
If you ...
- Looking Up Your SpitFire License or Dongle Number
...e may be occasions in which you will need to refer to your SpitFire software license number, a.k.a. dongle number, when speaking to Technical Support or Sales. There is an application called Licensema...
- Port Numbering on 4 line Dialogic cards
All four-line Dialogic cards have phone jacks that are numbered starting from the top of the card's bracket, working down. If the card is placed in a standard Tower PC, this would mean line 1 is the r...